If you are unsatisfied with your item please contact me via the Contacts Page
and I will happily resolve the issue with you. I wish for all my customers to be happy with their items.
I aim to respond within 1 working day.
If an item is unwanted I will happily refund the item, if returned within 28 days of purchase.
A refund will be given if item it returned to me in the condition it was sold in.
Buyer is responsible for return postage fees, please keep a copy of the proof of postage.
With intimate items such as earrings I will not re-sell them due to hygiene risks, so please be thoughtful when purchasing. I will refund them if you are unsatisfied with them.
However, as mentioned they will have to be wasted.
In the event that an item arrives damaged or faulty please contact me within 28 days of purchase via the contact page and I will be happy to resolve the issue either by refund, exchange or replacing the item.
I will gladly exchange items (apart from intimate items such as earrings) within 28 days of purchase.
Please contact me via the contact page.