Privacy Policy | cejewellery

This privacy policy sets out how I, Corinne Evans Jewellery, use and protect any information that you give when you use this website. I am committed to ensuring that your privacy is protected.

Should I ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Corinne Evans Jewellery may change this policy by updating this page.

What information is collected?

I may collect the following information:

Your name
Contact information including email address and telephone number.
Delivery and billing address
Item purchased, value and method of payment.

The information is solely used and required for the purpose of fulfilling your order.

Details are also collected through enquiries, telephone calls, emails and quotes.

What is the information used for?

I require this information to complete your order and to provide better customer service, in particular for the following reasons:

Contacting you regarding your order
To discuss a problem with your order if needed
Sending 'order received' or 'item dispatched' notification emails
Posting your order to you
I currently do not have a newsletter service, but if I do in the future I will only contact you if you have consented to receiving such information via this site.

How is information collected?

When you conduct a transaction on my website, as part of the process, I collect personal information you give us such as your name, address, phone number and email address. Your personal information will be used for the specific reasons stated above only.

Information sharing and disclosure

Your information is only shared with trusted third parties when necessary for the completion of your order. We engage certain trusted third parties to provide a service, such as delivery companies (Royal Mail), e-commerce platforms and trusted payment processors, but only to the extent necessary to perform these services.
Corinne Evans Jewellery is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows me to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Wix.com Privacy Statement can be found here
Card payments are processed by Stripe. Your personal data is protected by Stripe's Privacy Policy, which you can read here
If you pay for your order using Paypal, your personal information is protected by Paypal's Privacy Policy - which you can read here
I collect, use, retain, and share your information if we have a good faith belief that is reasonably necessary to: a) respond to legal process or to government requests; b) enforce my agreements, terms and policies; c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or d) protect the rights, property, and safety of my customers, or other.

Security

It is important to me that that your information is secure. In order to prevent unauthorised access, I have put in place suitable physical and electronic procedures to safeguard and secure the information I collect online and at my events.

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

GOOGLE ANALYTICS

Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You can read more on how Google Analytics works here: https://policies.google.com/privacy/partners

Links to external websites and social media

My website contains links to other websites and social media pages. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Data Retention

I retain your personal information only for as long as necessary to provide you with our services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

I am legally obligated to hold any data relating to orders for a minimum of seven years for HMRC.

Controlling your information and withdrawing consent

I will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you. If you would like a copy of, amend or delete the information held on you, please email me at info@cejewellery.co.uk

If you have any queries regarding this Privacy Policy please contact me using the contact form, or email me at info@cejewellery.co.uk